Accessibility statement

2. Our position under Israeli law

OrQuest is operated by Yaniv Cohen, an individual in Israel registered with the Israel Tax Authority as an exempt dealer (עוסק פטור). The accessibility of internet services, which include websites and apps, is governed by the Equal Rights for Persons with Disabilities Law, 5758-1998, and the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013. Regulation 35F(g) of those regulations (in Hebrew, תקנה 35ו(ז)) exempts a provider from making the accessibility adjustments required for internet services if the provider is an exempt dealer under the Value Added Tax Law, 5736-1975, or has an average annual turnover of no more than 100,000 new shekels. We are an exempt dealer, so the exemption applies to us.

We publish the exemption here, with the alternative ways we offer to get our service (section 7). If the exemption stops applying to us, the full duties will apply and we will update this statement.

3. What we aim for

We aim to meet Israeli Standard IS 5568, which is based on the Web Content Accessibility Guidelines (WCAG) 2.0, at level AA. In the app, we apply the same success criteria as far as they are relevant.

4. What we have done on the website

• Language and direction. Every page states its language, English or Hebrew, and Hebrew pages run right to left. Hebrew words on English pages are marked as Hebrew, so a screen reader can switch voice.
• Structure. Nearly every page starts with a "Skip to content" link. Every page has one main content area and one main heading.
• Images. Informative images have a text alternative. Decorative images, and pictures whose words appear beside them, are hidden from screen readers.
• Contrast. By our own calculation, text colours have a contrast ratio of at least 4.5:1 against their backgrounds, in the light and the dark theme, including text over pictures, and the edges of form fields at least 3:1.
• Keyboard. Links, buttons, tabs and form fields work with a keyboard, focus has a visible outline, and tabs and choice lists also move with the arrow keys.
• Motion. If your device asks for reduced motion, the home page's scroll animations and most transitions are turned off, with no content lost.
• Text size and zoom. Text follows your browser's text size, and pages can be zoomed.
• Sound. Audio plays only when you press its button, and the words being read are written on the page.
• Forms. Form fields have visible labels, and confirmation and error messages are announced to screen readers.
• Our own checks. On 10 October 2026 we checked every page of the website with an automated tool (axe-core) against WCAG 2.1 at levels A and AA, in the light and dark themes and at phone width, and fixed what it found. On a sample of pages we also checked by hand: using the keyboard alone, pages 320 pixels wide, wider text spacing, Windows high contrast mode, and the contrast of text over pictures.

5. What we have done in the app

• Hebrew and English. The whole interface is in Hebrew and in English. In Hebrew, the layout runs right to left.
• Screen readers. Buttons and controls across the app have labels, roles and hints for the screen reader built into your phone or tablet, and decorative elements are hidden from it. On iPhone and iPad, Hebrew text is marked as Hebrew so VoiceOver can use a Hebrew voice.
• Motion. The app follows your device's reduce motion setting, and Settings has its own Reduce motion switch.
• Text size. Most text follows your device's text size, with the limits in section 6.
• Settings. You can choose a light or dark theme, show or hide nikkud (vowel points) and transliteration, and turn sound effects and haptics (vibration) off.
• Text for audio. Apart from listening cards (section 6), words and verses you can play are also written on the screen.
• Time and speech. Lessons put no time limit on your answers. Speaking cards do not use the microphone: you say the word, then mark it yourself.

6. What does not work well yet

• Text size limits in the app. Some large titles, numbers and short labels, and the lines beside the subscription and sign-in buttons, grow only up to a limit, so that they still fit. Text on share cards and the offer countdown's digits does not grow.
• Listening cards. Some lesson cards ask you to pick a word you hear. There is no setting yet to show the written word instead; the app shows it in writing only when the device has no Hebrew voice.
• The parent question. On a device with a child profile, the parent question, a multiplication written in words, comes before purchases, the Purchase summary on a child profile, signing in, sharing, leaving the app (such as opening a web page), some settings, and switching from a child profile to an adult one. During setup, on any device, it also comes before changing a year of birth already given. It is labelled for screen readers, but it needs mental arithmetic, and after three wrong answers there is a 30-second pause before you can try again, after the next three a 2-minute pause, and after every three more a 10-minute pause, until a right answer starts the count again. If it stops you, contact us and we will help another way, by phone or email. Our phone number and email address are also written out in section 7, so you can call or write without the question.
• No formal testing yet. Apart from our own checks (section 4), neither the website nor the app has been audited against the standard by an accessibility expert, or tested with screen readers or other assistive technology across devices and browsers. We have not yet measured colour contrast on every app screen.
• Services run by others. The app stores, Sign in with Apple and outside websites we link to are run by others. If one of them blocks you, contact us and we will look for another way.

7. Contact us, and other ways to get our service

Our accessibility contact is Yaniv Cohen, who runs OrQuest.

• Phone: +972 52 386 4584 (Sat, 1:00-1:00)
• Email: support@orquestapp.com
• Post: 12 HaShoftim St, Tel Aviv, Israel

If the website or the app is hard for you to use, you can use these channels instead, to ask about OrQuest and its plans, get help with the app, cancel a subscription, and ask about your account or information. We can also send any of our documents as plain text. We answer a request for help within 2 business days; a report of an accessibility problem is handled as section 8 explains.

You can also cancel on the Cancel a subscription page, by registered mail to the address above, or in the store's subscription settings. To delete an account without the app, see Delete your OrQuest account. All our details are on Contact and business details.

8. How we handle a report

If you can, tell us the page or screen, what went wrong, and the device, browser or assistive technology you use.

We reply within 10 business days (Sunday to Thursday, except Israel's official days of rest, such as the festivals and Independence Day). We aim to fix a problem you report within 60 days of your message. If a fix will take longer, or is not possible, we will tell you why and offer another way to get what you need.

9. About this statement

• Made on 12 October 2026; last reviewed on 12 October 2026. We review it at least once a year and after any change that affects accessibility.
• It is at Accessibility statement, in Hebrew at הצהרת נגישות, and in the app in Settings, under Legal and help.
• Both language versions are official. If they differ, the version more favourable to you applies. Earlier versions are at Past versions.
• This statement does not limit any right the law gives you.